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FAQs Healthcare services

1) Why should I undergo an annual health checkup? Is it mandatory?

Ans: Undergoing an annual health checkup helps in preventing illnesses and minimizing the loss of academic or work productivity. Yes, the Annual Health Checkup is mandatory at Symbiosis.

2) Which investigations are included in the annual health checkup?

Ans: For School Children: No investigations are conducted. For College Students: Haemogram and routine urine tests are performed. For Staff Members: Additional investigations may be recommended based on the consultant’s advice.

3) How and when will I receive my health checkup report?

Ans: The report of the annual health checkup will be sent via email within 24 hours.

4) Is there any cost associated with the health checkup?

Ans: The health checkup is complimentary. However, any additional outpatient department (OPD) consultations or extra investigations will be chargeable.

5) Can I undergo investigations and a consultant checkup outside Symbiosis and submit those reports to SCHC?

Ans: No, all investigations and checkups must be done at SCHC/SUHRC.

6) Whom should I contact if I am unwell at Symbiosis?

Ans: Contact the campus medical officer. For emergencies, use the emergency number on your ID card or SymbiCare app.

7) Can I submit medical certificate documents online?

Ans: Yes, refer to the Campus Medical Officer’s email on the SymbiCare app.

8) When can I submit documents for a medical certificate at SCHC?

Ans: During SCHC’s operational hours or via email.

9) Does SCHC send the medical certificate to my institute?

Ans: No, you must submit it to your institute.

10) What medical services are available 24/7?

Ans: Emergency services are available 24/7 on call. OPDs follow campus timings.

11) Can I consult SCHC panel specialists?

Ans: Yes, specialists like Physicians, Eye, ENT, and Dental consultants can be consulted for free during campus visits. Contact the medical officer for other specialties.

12) Does SCHC offer Dental OPD services?

Ans: Yes, SCHC provides Dental OPD services, including scaling and polishing, tooth fillings (aesthetic and silver), caps, bridges, and root canal treatments.

13) Do I need to pay for health checkups or OPD consultations at SCHC?

Ans: Yes, Dental OPD services are chargeable for students and staff.

Insurance

For any insurance-related queries, students or staff can directly contact Campus Medical Officer SCHC and Head Insurance at SUHRC:
Mobile: 9552525015
Email: symbiosis.insurance@suhrc.siu.edu.in/ headinsurance@suhrc.siu.edu.in

Additional Resources:

  • Provider List - MDIndia Online
  • Group Mediclaim Insurance Policy
  • MDIndia Health Care Services (TPA) Pvt. Ltd.